Looks great from the outside - E-commerce Nespresso Employee Review

3.0
Apr 17, 2024
Recommend
CEO approval
Business outlook

Pros

Great values supporting farmers and teaching them.

Cons

The boss had anger issues and kept yelling at the team randomly. Nobody cared about this attitude, the rest of the company was silent while people were humiliated in front of others. Several complaints were filed, but nothing changed. Great people left because of the bad choice of management-level people.

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Nespresso Response
1y
Hello, We are grateful for your candid feedback. It is great that you appreciate our initiative in supporting and teaching farmers. It is concerning to read about the issues you've described, as it is not a part of our culture. At Nespresso, we are committed to providing a welcoming work environment and put a lot of effort into fostering a workplace where all employees feel respected, valued, and supported at all levels. Furthermore, we are consistently working to enhance our management approaches to ensure a favourable atmosphere for our people. We will share your feedback with the responsible team, so that we can look further into your comments and improve. You are always welcome to share more details with your HR team. We wish you well in your endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
6d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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