Customer ambassador - Anonymous employee Nespresso Employee Review

4.0
Mar 25, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good atmosphere, a place to learn to interact with different customers.

Cons

Long hours, have to be fast in learning.

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Nespresso Response
2y
Hello, Thank you for sharing your thoughts on your experience with us. It is important to us to create a pleasant work environment, and we are delighted to know that you were satisfied with it, as well as with your interactions with various clients. We greatly appreciate the dedication and hard work of our employees in delivering quality customer service. Regarding the cons you highlighted, at Nespresso, we always strive to provide a comfortable and fulfilling learning path for everyone to reach their full potential. In addition to this, we care about our employees' well-being and continuously work towards fostering a healthy work-life balance. Thank you for your feedback, as it allows us to further improve. If you want to share more details with us, please feel free to contact your former local HR or Management team. We wish you all the best in your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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