Much improved work conditions - Customer Service Representative Nespresso Employee Review

4.0
Jun 3, 2023
Recommend
CEO approval
Business outlook

Pros

New office in york is fab, hotdesk, double monitors, very open, now cut hours fir same pay, good hybrid working conditions

Cons

Favouritism still exists , pay is poor and raises poorer still. Last few tears we have had under 5% when inflation is double that

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Nespresso Response
3y
Hello Colleague, Thank you for sharing your review with us. We are glad to hear that you appreciate the new office and the improved hybrid working conditions, as well as hotdesk and double monitors. Creating a positive atmosphere for our employees is one of our main priorities. Regarding your cons about favouritism and the situation with salary and raises, we are always keeping in the loop the importance of staying competitive in terms of compensation and adapting it within different markets. Additionally, at Nespresso, we believe in fostering a fair work environment where every employee is treated with respect and given equal opportunities to succeed. We would like to hear more from you to look into your concerns. Please, reach out to your HR team. With your additional comments, we can look further into what you raise and find the best possible solution. We wish you much success with us. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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