Good - for Retail - Sales Associate Nespresso Employee Review

4.0
Oct 17, 2022
Recommend
CEO approval
Business outlook

Pros

- Good benefits for retail - bonuses, pay and rewards - Good ideas for business transformation and growth but sometimes executed poorly - Good training provided by head office (passionate L&D team) - Decent support from in-store management - Amazing to employees throughout the pandemic

Cons

- Poor communication/ transparency at times from some head office staff (mostly senior) - More of an outdated way of working/ very hierarchal - Sometimes the customers are forgotten within the business strategies/ makes the brand come across very pushy - Outdated systems and ways of working - Not enough development opportunities

avatar
Nespresso Response
3y
Hello, Thank you for sharing your feedback and review with us. We are proud to offer our employees with a market competitive package as part of our Total Rewards such as compensation and bonuses. We are happy to hear you enjoyed our learning and training opportunities, as well as middle-management support, since at Nespresso we strive to ensure that our colleagues are safe, well informed and supported on every level. Regarding the areas of improvement you outlined, it's of great importance for us never stop challenging ourselves and consistently improve our ways of working across the company. In addition to this, we focus a great deal on our people’s career development and talent management. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. If you want to share more feedback, so we can look further into your concerns, please, contact your former local HR team. Wishing you much success in your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

See reviews by: Helpful|Rating|Date|All