Good pay and benefits but tough work - Coffee Advisor Nespresso Employee Review

3.0
Aug 6, 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits and perks every month

Cons

Very high and unrealistic KPIs to reach

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Nespresso Response
3y
Hello, Thank you for sharing your feedback with us. We are happy to know that you recognize the benefits we provide as a part of our Total Rewards package, which includes base salary, bonus/incentives, and learning. Regarding the cons you outlined, it is unfortunate to hear you were not satisfied with some elements of your experience. We strive to find the right balance between the customer and business needs and flexible work hours of our teams, and we greatly appreciate the efforts of our people in providing quality customer service. We would welcome hearing more specifics from you. Please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raised. Wishing you the best with your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
15h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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