Seek employment elsewhere - Manager Nespresso Employee Review

2.0
Oct 12, 2021
Recommend
CEO approval
Business outlook

Pros

Low pressure environment. Product is in high demand so very little is needed from you for your contributions to appear as a “success”. If you’re on the right team you’ll get a lot of praise for your work.

Cons

Company culture, benefits & compensation package have been steadily declining for years and are no longer attractive enough to put up with the nonsense that goes on here. No opportunities to move up unless someone above you leaves. No consequences for poor performance and many people are in the same positions for years. Leadership team is not in touch with the needs of the corporate employees. Too many decisions are made at the HQ (Switzerland) level, seemingly without any idea of what is best for the US market.

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Nespresso Response
4y
Dear Former Manager, I appreciate you taking the time to leave this review and share your thoughts on what we can be doing better at Nespresso. We are proud to offer quality coffee products to our customers in the United States, one of the largest Nespresso markets worldwide. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. We take pride in our competitive Nestlé and Nespresso compensation and benefits packages, which we regularly review and update according to our employees needs and market benchmarks. Our people are a top priority, both for myself, and the leadership team at Nespresso. To your point on our surveys, I’m happy to report this year, we began conducting surveys on a quarterly basis to ensure our employees are heard on a more consistent basis. Please reach out to me directly to discuss further if you are interested. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
9h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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