So much potential, but completely missed the mark. - Team Leader Nespresso Employee Review

1.0
Jun 18, 2021
Recommend
CEO approval
Business outlook

Pros

-Pay is decent. -Good Benefits, paid for transportation, inexpensive health insurance -The people I worked directly with were great, and are very valuable to the company. -Excellent Training , you’ll learn a lot about coffee

Cons

-Zero opportunity for growth even if you have a degree in a related field. -They claim to be all about safety, really, seriously, most safety oriented retailer I will ever work for, but make retail employees everywhere go into work during blizzards. LIKE BLIZZARDS....YOU CAN NOT BE ALL ABOUT SAFETY AND BE THIS HYPOCRITICAL. LETS TALK ABOUT COVID.... - They cut Full Time employee hours in half basically... co - They made employees dip into their OWN PTO if they were exposed to covid, which we are accruing at half of the rate because hours are cut.) - if you got COVID, guess what, YOU DIDN’T GET PAID! They made you take short term disability, but you only get paid for 1 week when that happens.... -If you don’t work at the corporate level, I guess they don’t care that someone needs to uhmm...live? -COVID was extremely stressful and the fact they would make this situation worse, is beyond terrible and is a true reflection on where the values lie....

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Nespresso Response
5y
Hello Former Team Leader, We care deeply about the mental health and well-being of our employees at Nespresso. Our benefits include resources specifically focused on supporting the emotional, mental, and physical well-being of our employees. I see that you have left Nespresso, but if there is anything you would like to discuss with me directly in regard to how we can better support our employees, please don’t hesitate to reach out, your feedback is important to me. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
2d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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