Okay Job - Boutique Coffee Specialist Nespresso Employee Review

4.0
Mar 6, 2021
Recommend
CEO approval
Business outlook

Pros

Products , Professional Skills, Coffee Knowledge

Cons

Management, Lack of infrastructure, Communication

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Nespresso Response
5y
Hello Former Employee, Thank you for the feedback, we are happy to hear you enjoyed our products and found our company and people knowledgeable about coffee. When sharing information, we make sure to use several channels of communication to both our corporate and retail employees. Although you are no longer with the company, we would have encouraged you to work directly with your manager to gain clarity of anything you felt was unclear or inconsistent. Regarding your other concerns, we welcome the opportunity to discuss and see how we can improve. Thank you for your feedback and please reach out directly to me, if you’d like to discuss further. All the Best, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
9h
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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