Great salaries & perks - Coffee Specialist Nespresso Employee Review

3.0
Apr 30, 2014
Recommend
CEO approval
Business outlook

Pros

Free coffee machine, free coffee, free lunch, transitcheck & bonuses are pretty good

Cons

poor leadership, nepotism, favoritism, micro managing, no response to multiple great suggestions made from the people on the front lines (cust. serv. reps) on how to provide a better customer service experience for their clients. If you are not promoted within the first 6-12months you can pretty much forget about moving up although the company loves to tell you they want nothing more than for you to move up and ask you tons of questions on your position of interest, only to do absolutely NOTHING about it. Meanwhile friends of management move through the ranks with complete and total ease even though they don't have a clue.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

avatar
Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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