High Staff Turnover - Senior Coffee Specialist Nespresso Employee Review

3.0
Oct 11, 2019
Recommend
CEO approval
Business outlook

Pros

Coffee allowance Decent salary Good staff discounts

Cons

Expected to work as Manager without getting paid No formal training given and always left in deep water to self learn things Understaff and expected to open or close alone Health and Safety procedures not followed Not much salary difference between coffee specialist and senior coffee specialist but responsibilities are as high as manager's responsibilities No appreciation or pay raise No development by managers or real progression

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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