One of the best companies I’ve ever worked for - Team Lead Nespresso Employee Review

5.0
May 7, 2018
Recommend
CEO approval
Business outlook

Pros

This company takes into account that it’s stressful working in retail and offers competitive pay to help and also great benefits. This company wants to make sure us employees are taken care of and believe that in turn we will do our best and take care of customers.

Cons

Stressful environment. Computer system is confusing. Huge work load. Lots of product knowledge

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Nespresso Response
7y
Hello Team Lead, Thank you for recognizing Nespresso USA as a company that takes care of our employees and believes that our employees do their best to take care of our customers. With new technologies in place for 2019, we are certain our software programs will have stronger capabilities to accommodate prompt service within our boutiques. As Club Members are our top priority, we want to ensure the best possible experience. We offer our coffee specialists a great training program which includes all facets of the business, product knowledge and sales opportunities. We’re proud to offer competitive benefit programs and great perks, and we’re here to help, I hope to hear to from you to discuss improvements. All my best, Guillaume Le Cunff President & CEO, Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
6d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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