I love working for Nespresso! The future of the company is innovative and bright and am excited to be a part of it! - Assistant Manager Nespresso Employee Review

5.0
Sep 2, 2017
Recommend
CEO approval
Business outlook

Pros

Great company who cares about their employees. This company invest in training for all employees which is extremely important. Listening to our CEO speak is very inspiring because he listens and takes action when there is a concern. This makes me want to continue to give my all and contribute as best I can. The entire home office team is personable and very welcoming. They encourage you to reach put to them for any reason, at any time and you will get an immediate response .

Cons

Technology is challenging for the customer facing employees. They know this is a concern and reassure us they are trying to fix it.

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Nespresso Response
8y
Hello – Thank you for your enthusiasm and comments about your experience as a Nespresso boutique assistant manager. I am happy to read that you are enjoying your job and the benefits that came with it, from employee discounts to professional development trainings. When my schedule allows, I enjoy interacting with Nespresso employees, listening to them and also answering their questions. In the newest boutiques, we have now introduced a new technology that allows the Boutique Coffee Specialists to take orders on a tablet and fulfill them in a more efficient and customer-friendly way. Also, on a global level, we are working with Nestlé teams to review and enhance IT processes. Upgrades are in the pipeline. Thank you, Guillaume Le Cunff President @ Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
4d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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