It has been a rocky experience that initially was promising. - Manager Nespresso Employee Review

3.0
Jun 14, 2017
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing. Lunch, paid MTA, free coffee & machines. Pay is very reasonable, too. Many company events to attend.

Cons

The majority of the management team has only ever worked for Nespresso and therefore their decision-making skills are questionable. Also, the company's desire to not sell capsules everywhere hurts the business.

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Nespresso Response
8y
Hi - Thank you for your post. We are happy you are enjoying all the perks we have to offer to our employees. I believe that all employees should be informed and aligned with our business strategy. Our events such as Town Halls, Coffee Chats and Let’s Connect allow the management team and myself to share the latest information with employees. To answer your remark on product availability, we are open to new channels provided they align with our business strategy. Finally, I would like to add that the management team throughout the organization comes from diverse industries, with strong retail and corporate experiences. If you have more specifics you want to discuss, please contact me or call our confidential employee help-line at 888-424-2409. Guillaume Le Cunff President @Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
21h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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