Dont walk, run - Loan Officer Neo Home Loans Employee Review

1.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Cool branding, nice looking website, good CRM (that you pay for)

Cons

All sales hype, the selling points with alleged AI systems didn’t exist or don’t work, guidelines and programs are dated, inundated with emails, teams messages and zoom calls, completely broken LOS, rates aren’t remotely competitive, ops is insanely overworked, training was messy, major IT issues gaining access to the system when hired, refused to pay me at the end of employment.

Explore other reviews about Neo Home Loans

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great overall culture, devoted leadership

Cons

Highly innovative, sometimes moving in many directions

2.0
Nov 28, 2025
Recommend
CEO approval
Business outlook

Pros

There are some cool people that work there.

Cons

Never gives any pay raises for COTA, performance, experience, etc. Tends to find any way to actually pay less for more work where possible but will say there is "unlimited earning potential" meaning you can make more money if you work 60 hours per week instead of 50, whether they are approving overtime or not. More responsibilities and tasks being added to an already overflowing workload in the name of "co creation". Since the move to better the overall culture has gone downhill fast. Credit for the hard work of humans being publicly given to AI and the "new tech" that actually makes life way more difficult. Sales sees shared operations team members as their personal assistants and tries to pass off their own responsibilities whenever they can and complains when there is pushback.

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