Account Supervisor - Anonymous employee Nelson Schmidt Employee Review

Small but extremely talented team of individuals.

Because the team is smaller everyone goes above and beyond in their roles and responsibilities.

* Talented, passionate team members who care deeply about their work and clients. * Some legacy client relationships still provide opportunities for meaningful and rewarding work.

* New business development has stagnated. The agency hasn’t secured a significant new client in years, due to outdated approaches and the absence of a dedicated business development function. * Decision-making is overly centralized. The CEO remains deeply involved in day-to-day matters, which limits the autonomy of team leads and sidelines strategic voices. * High turnover has become a persistent issue, leading to knowledge loss, instability, and burnout. * Compensation lags behind market benchmarks; raises are infrequent, bonuses are rare, and salary reductions of up to 20% have occurred. * There is minimal investment in employee development, training, or long-term career growth.