Great Benefits, Lousy work environment - Anonymous employee Nelbud Services Employee Review

Management is brutal. Used to be a nice place to work I would have recommended anyone to go there until new upper management were hired and ppl were promoted who should not have been promoted. The atmosphere is tense and hostile, especially in the customer service department. They are watched over like a child. High turnover rate, uncomfortable atmosphere, no understanding of families, not any level of understanding others. They rule with an iron fist! You are watched like a hawk and people are unjustly fired due to others lack of confidence. If they feel threatened, particular people in supervisory and management positions lie to others and you are unjustly fired as a consequence. I have seen and know of four people including myself unjustly fired. They "the newbies" talk down to other employees and treat them poorly. I loved my job until new ppl were promoted and hired and the work environment went down hill. You also find it hard to move up the ladder here. Also employees could use more sick and vacation time. Maybe 1 week 1st yr and 3 sick and 2-4 yrs 2 week vacation and 5 days sick 4-10 3 weeks vacation and 5 days sick