Honest review - Service Ambassador Neiman Marcus Employee Review

4.0
Feb 23, 2023
Recommend
CEO approval
Business outlook

Pros

It was a fun place to work in and working in customer service will show you different aspects of the job.

Cons

For the most part, upper management did not appreciate what we did and received cents for salary raise. During the layoffs, they were so rude and that made us not want to go back there anymore!

Explore other reviews about Neiman Marcus

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount and free samples

Cons

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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