I've never been treated worse. - Customer Service Neiman Marcus Employee Review

1.0
Sep 27, 2011
Recommend
CEO approval
Business outlook

Pros

I was able to work from home, which sounds good, but you're so easily overlooked and almost don't exist unless a customer says you were disrespectful or mean to them.

Cons

Worst management, they do not care about you as a person or as an employee, they go weeks without ever speaking to you unless you somehow make a mistake then you'll definitely hear about that immediatey, customer treat you like complete dirt and yell and cuss and say terrible things, and scheduling gives you the absolute worst hours, even if you're in school.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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