Don’t work here. Katy/ Houston NW , TX - HVAC Service Technician Neighborly® Employee Review

1.0
Mar 8, 2025
Recommend
CEO approval
Business outlook

Pros

Taking the van home, company provided cell phone, and that’s about it

Cons

Pay is terrible, unnecessary amount of meetings they claim it’s tech training but when the topic of discussion is my bosses next hunting trip I don’t see the benefit. They care more about the Google reviews than the service provided

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Neighborly® Response
1y
Thank you for sharing your feedback. We want to clarify that this review appears to reflect the experience of an employee working for an independently owned and operated franchise within the Neighborly network, rather than for Neighborly corporate itself. While each franchise is responsible for its own hiring, compensation, and management practices, we do take all feedback seriously and encourage franchise owners to foster respectful, supportive, and growth-oriented environments for their teams. We’re sorry to hear that your experience hasn’t met expectations, particularly regarding compensation, communication, and training. We encourage you to share your concerns directly with your franchise leadership or through any internal feedback channels available to you. Open dialogue is essential to improving workplace culture and ensuring team members feel valued and heard. Thank you again for your input—it helps highlight areas where both franchise owners and the broader Neighborly community can strive to do better.

Explore other reviews about Neighborly®

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

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Neighborly® Response
14h
Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
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