Poor leadership with minimal pay - Anonymous employee Neighborly® Employee Review

2.0
Jan 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid and remote opportunities with minimal micromanagement. Friendly environment & good teamwork at the job work level

Cons

Nepotism is at its finest in the hiring process. Upper management is hired based on who you know and not qualifications. Because of this there is a major lack of knowledgeable support to the franchise businesses. Your industry experience and length in your field make no difference because your feedback is never taken into consideration, and when it is, it’s presented as their own. Even though you are told several times “you’re doing a great job, and your work isn’t going unnoticed”, and no matter the amount of hours and passion you put into your job, there is never “room in the budget” for promotions and raises and/or the decision is always “coming from above”. Even though you are more qualified for open positions, you are passed up and friends and family are hired at management levels. Loopholes in the hiring process; the job is posted even though the person they intend to hire is already given the job, making it look like they’ve followed proper procedure.

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Neighborly® Response
1y
We are committed to maintaining a fair and transparent recruitment process, and we regret that you feel this has not been your experience. In regard to your concerns about recognition, promotions and budget constraints, we strive to acknowledge and reward hard work. We recognize that your expectations may have not been met in these areas. We would encourage you to reach out directly to your manager or People Services to discuss your career goals or any specific instances where you feel your contributions have not been acknowledged. We value feedback and would welcome the opportunity to connect further.

Explore other reviews about Neighborly®

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

This company is the best I have worked with.. Here are the reasons. 1. The best compensation. 3 times the market standards. 2. Stock options. 3. No compulsion to come to office. 4. Extremely flexible work timings. 5. Zero pressure work environment. 6. Extremely good perks. 7. No matter what happens on business side, people are the first priority for the conpany

Cons

No cons at all to be mentioned.

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Neighborly® Response
1d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found Neighborly to be a rewarding place to grow your career over the years. We appreciate your kind words about our flexibility, benefits, and people-first culture. Thanks for being part of the Neighborhood and for all you do to help make Neighborly a great place to work!
5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

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Neighborly® Response
5d
Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
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