Nepotism is at its finest in the hiring process. Upper management is hired based on who you know and not qualifications. Because of this there is a major lack of knowledgeable support to the franchise businesses. Your industry experience and length in your field make no difference because your feedback is never taken into consideration, and when it is, it’s presented as their own. Even though you are told several times “you’re doing a great job, and your work isn’t going unnoticed”, and no matter the amount of hours and passion you put into your job, there is never “room in the budget” for promotions and raises and/or the decision is always “coming from above”. Even though you are more qualified for open positions, you are passed up and friends and family are hired at management levels. Loopholes in the hiring process; the job is posted even though the person they intend to hire is already given the job, making it look like they’ve followed proper procedure.