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      Neighborly®

      Engaged employer

      Neighborly® reviews

      Complete Bait and Switch - Customer Success Neighborly® Employee Review

      1.0
      May 19, 2024
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Starting salary adequate, remote first

      Cons

      All POC should be wary of this place. 98% white and if you are any other color your actions will be scrutinized heavier than your white counterparts. Zero work life balance although wfh. Meetings take up 70% of workday making it impossible to complete tasks. Job market is rough so I will not be leaving until I land a new role but my bags are packed.

      avatar
      Neighborly® Response
      2y
      Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us create a better work environment for our employees. We remain committed to fostering a positive and supportive workplace culture, and we appreciate your dedication and contributions to Neighborly. We encourage you to reach out to your manager or an HR representative to discuss any further concerns or suggestions you may have.

      Explore other reviews about Neighborly®

      5.0
      Jun 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

      Cons

      As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

      avatar
      Neighborly® Response
      14h
      Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
      5.0
      Jun 4, 2026
      Franchise business coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture is one of the best.

      Cons

      No negatives to speak of.

      avatar
      Neighborly® Response
      1w
      Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
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