Toxic culture, no trust and two faced. - Marketing Neighborly® Employee Review

1.0
Apr 12, 2023
Recommend
CEO approval
Business outlook

Pros

Modern office and the odd nice person. A good bonus scheme.

Cons

Managers were two faced and only cared about their jobs when it came down to it. Pretended to care about personal issues and illness but then said too much time off was taken when probation meeting came, boxes had to be ticked. Training was meant to be provided but I had to pick my own training, to then be told months later that I should have picked something different, even though I was given no budget, no guidelines or anything. No opportunity for flexibility. Office hours were strict. Code of values is ridiculous. Having to stand around the office and quote them in unison with each other is almost cult like. Felt like i could have left and never come back, and no one would have noticed. Manager was rarely in the office and neither was my colleague in my team. I was sat alone for a lot of my time there. There is no family there, no one would have noticed if i never came in. Very high stress, developed mental health issues working here. Now working somewhere where I want to get up in the morning.

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Neighborly® Response
3y
Thank you for leaving us a review. We would welcome the opportunity to speak with you in person regarding your concerns. Please email people.services@nbly.com to setup a time. We are looking forward to speaking with you.

Explore other reviews about Neighborly®

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

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Neighborly® Response
1d
Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
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