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      Neighborly®

      Engaged employer

      Neighborly® reviews

      They can talk but can you perform? - Franchise Owner/Operator Neighborly® Employee Review

      1.0
      Oct 7, 2025
      Franchise owner/operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pre-program training. Capable startup coaching. Lots of vendor resources.

      Cons

      Expensive. They will come after you if your business fails (the worst feeling ever). They'll gladly let you die without support after holding your hand and hugging you as your purchasing and signing their contracts. They only accept owners who have assets so they can come after your nest egg if your business has to close.

      avatar
      Neighborly® Response
      8mo
      Thank you for taking the time to share your experience. We’re glad to hear you found value in our pre-program training, startup coaching, and vendor resources. These are areas we continually invest in to help our franchise owners succeed. We’re truly sorry to hear that your experience didn’t meet expectations. We understand how difficult it can be when a business faces challenges, and we never take that lightly. Our goal is to support our owners through both the highs and the lows, Regarding your concerns about financial obligations, we strive to be transparent throughout the onboarding process, including the risks and responsibilities involved. We also recognize that every situation is unique, and we’re committed to learning from feedback like yours to better support our franchise community. We appreciate your honesty and will take your feedback to heart as we continue to evolve our approach and ensure our values are reflected in every aspect of our business.

      Explore other reviews about Neighborly®

      5.0
      Jun 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

      Cons

      As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

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      Neighborly® Response
      3d
      Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
      5.0
      Jun 4, 2026
      Franchise business coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture is one of the best.

      Cons

      No negatives to speak of.

      avatar
      Neighborly® Response
      1w
      Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
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