It's a sinking ship - Anonymous employee Needls Media Employee Review

Very few! However, it should be said that the staff working there are wonderful! They are completely, unutterably and intolerably undervalued and undermined at all times, but manage to continue doing their jobs regardless of this senseless and egotistical pressure from the top.

Where to begin, at the heart of everything wrong is the boss and the platform, which I guess is everything apart from the aforementioned awesome people who work there. The first of these problems is someone totally inept at personnel management, choosing the path of negging staff rather than any form of positive reinforcement. There is constant shouting and swearing throughout the day, with snide comments and passive aggressive messages being sent through messenger. You are monitored by a mic’d camera at all times, giving an atmosphere more akin to a POW camp than a place of work. I mean even working for a great company, it is very important to have candid conversations with colleagues about company development without the fear of repercussions from an infantile boss, and just in case I haven’t hammered this point home, this is as far from a great company as I’ve seen. Although some good parts of the platform exist, it is bug filled and then bundled up into a bunch of exaggerations that allow users to believe it is much more advanced than it is. Happy clients are few and far between and this leaves those that work there demoralized and even at times left me feeling somewhat at an ethical crossroads. Also, I feel some of these glass door reviews are entirely fabricated and that says all you need to know about needls.

Close to TTC Open work space Great places to eat around Great product concept and automates Facebook ads Learn lots of skills and great for self learners You'll learn a lot of skills here that will prep you for future positions

Limited opportunities for growth as company is still small Open on Holidays - Hours are 9am to 9:30pm M-F Slow to hire on User Success side Lack of training and support for User Success Side Overwhelming dealing with both inbound and outbound chats simultaneously Too many hats - customer service, account management, Facebook expert, tech support Underpaid for the responsibilities - needs a better pay structure to reflect the amount of work Very quick burnout rate. Always have to be 100%.