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Navy Federal Credit Union

Engaged employer

Good career option for Pensacola, FL area if you're down with the corporate grind - Mortgage Administration Navy Federal Credit Union Employee Review

4.0
Jan 23, 2024
Recommend
CEO approval
Business outlook

Pros

Solid benefits, annual bonus, 7% 401k match, pension plan, hybrid work schedule. Generally rewarded for hard work and dedication (to a certain point).

Cons

You do have to commit to the traditional "corporate grind" to do well and move up, as you would expect with large companies like this. It's not for everyone, and unfortunately management/departmental changes are out of your control but can make or break your experience here. Certain positions are extremely stressful/not worth the pay, while others do not have to do as much - yet have similar or higher salaries. A lot of people truly do enjoy working here; however, it is also easy to get burned out in this type of environment. Really just depends on your particular job, teammates, leadership, etc.

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Navy Federal Credit Union Response
2y
Thank you for taking the time to share your feedback!

Explore other reviews about Navy Federal Credit Union

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
2d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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