Cashier/Customer Service Associate - Sales Associate Navy Exchange Employee Review

2.0
Apr 2, 2015
Recommend
CEO approval
Business outlook

Pros

I have a lot of great co-workers, and shifts go by quickly with them. The store is very clean and updated. It's a safe working environment, and close to my house.

Cons

I was hired as seasonal with a less-than-concrete implication of being hired as part-time after the holiday season. I got stuck in a flex position. Now I average 16 hours a week at $8 an hour - not good. There is really no room to move up or get more pay. It's a balancing act of knowing who to trust. Some people (even supervisors and managers) try to find dirt on people - they're very nosy and way too interested in our personal lives. Leadership doesn't always have your back with difficult customers.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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