Cons Outweigh the Good - If You Get In, Already Be Looking For A Way Out - Anonymous employee Navy Exchange Employee Review

1.0
Aug 20, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(1) You get to shop at all Navy Exchanges except for to purchase liquor and tobacco products, which is nice since most of the products are about 20-30% cheaper compared to other retailers (plus it's tax free). (2) There are chances to earn more than your base pay depending on the department you work in with the sale of certain items and insurance plans. Also there's a chance for employees to win gift cards and monetary prizes every quarter and at the end of the year. (3) You receive a CAC card allowing access to base installations and recieve other benefits such as access to MWR products and services (4) If you’re part time/full time you'll be offered various insurances and 401k matching

Cons

(1) If it's for an hourly position (maybe even some salary) no one’s receiving a livable wage except for the old men and women who've been with the company 30-40+ years with their wages capped. (2) Like a copious among of retail jobs you're a cog in the wheel and depending on the store you're working in don't expect management to respect the fact that you're hired for a specific job title with specified job duties. You’ll be trained in your department but may also be volun-told how to run or work in other departments which may result in you working the equivalent of 2 other individual’s jobs without the compensation. (2) Covid response was and is horrible. Gov’t gave relief funds and temporarily bumped pay for working through the pandemic and management cut hours to off set it so employees didn't see an increase at all and then pushed hours back up once the pay increase period ended. Covid bonuses were given out but were minuscule and then taxed. (3) Shift differentials were gotten rid of (4) HR isn't there to help anybody. They do a lot of the bullying (5) Employee turnover is high, so it seems like we're always short staffed which increases everyone's workload

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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