Zero care about work-life balance - Senior Travel Agent Navan Employee Review

1.0
Mar 22, 2023
Recommend
CEO approval
Business outlook

Pros

The salary is good compared other companies within the same role

Cons

The company publishes work schedules without taking their employee's into consideration at all. While what they are doing is within their legal right, they do not care about what commitments you might have outside of regular work hours, and will schedule you to work evening shifts (14:30-23:00) for months at the time, giving you no space to be with family, friends or any other commitments that you have. For comparison, this change has recently happened, after working at the company for 2 years with regular 8:00-16.30/9:00-17:30 hours. At the same time Navan brags about a healthy work-life balance and how it cares about its employees.

Explore other reviews about Navan

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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