Do not recommend - Senior Travel Consultant Navan Employee Review

1.0
Feb 1, 2023
Recommend
CEO approval
Business outlook

Pros

People talked about liking some of the benefits. For me that wasn't a pro enough to recommend working here.

Cons

Management (or lack thereof of functioning management) Attitude to improving hte product or even listening to tenured travel industry people. Using the excuse of being a 'startup' to use 'workarounds' for everything that is broken. Somehow winning big clients without the resources or the desire to improve the product to be capable to do what the client needs (ie selling them on something they cannot do)

Explore other reviews about Navan

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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