1.0
Oct 21, 2022
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
-Competitive base pay for CS Dept. -Client-facing travel encouraged -Kind/fun peers
Cons
-50+ hr work weeks + weekends necessary to stay afloat -Lack of resources like tech support team result in lots of busy work -Inappropriate and unprofessional behavior, language, and ethics from upper leadership - Unsustainable working conditions resulting in a serious and onging retention problem. More people out the door = more work for those left behind - All eyes on IPO causing a frantic work life - Never-ending queue of issues for CS reps and their clients