Stressful - Anonymous employee Navan Employee Review

1.0
Oct 21, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Competitive base pay for CS Dept. -Client-facing travel encouraged -Kind/fun peers

Cons

-50+ hr work weeks + weekends necessary to stay afloat -Lack of resources like tech support team result in lots of busy work -Inappropriate and unprofessional behavior, language, and ethics from upper leadership - Unsustainable working conditions resulting in a serious and onging retention problem. More people out the door = more work for those left behind - All eyes on IPO causing a frantic work life - Never-ending queue of issues for CS reps and their clients

Explore other reviews about Navan

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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