Great product, terrible environment - Sales Development Representative (SDR) Navan Employee Review

2.0
Oct 8, 2020
Recommend
CEO approval
Business outlook

Pros

Free lunch, shared working space, good tech

Cons

Very poor management across most levels. It was an unnecessarily stressful work environment, leadership lacked direction which would then impact on the rest of the team. We were micro-managed, leadership were oblivious to the market we were selling into and would never listen to people who had industry experience. TripActions was completely void of any culture because everyone was too stressed trying to hit unrealistic targets.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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