Smoke and Mirrors - Account Executive Navan Employee Review

1.0
May 27, 2020
Recommend
CEO approval
Business outlook

Pros

-Best product on the market -Used to have amazing benefits before Covid -Potential to make good money IF you are one of the select few "golden children" given all the best accounts.

Cons

-Hypergrowth and greed killed the culture more than a year ago. TA followed the path of another Andreeson-Horowitz venture...Zenefits. -Most of the executive staff are from other startups that rose too quickly then fizzled out as well. 90% of the marketing team that remain are former friends and colleagues the CMO brought in from her days at MongoDB or Docusign. The same CMO who was all over social media encouraging people to keep traveling at the height of the epidemic, and who's grand strategy to navigate out of these rough times was to create a "send a paper airplane to a friend" campaign, which was absurd to say the least. Now its nothing but promotions for webinars to discuss how the industry will someday come back, and to flout their "safety tools", which are nothing more than maps of hot spots with the virus to avoid. I can only imagine what she and others are being paid for these brilliant ideas while hundreds of much, much lower-paid employees were laid off 2 months ago. -Comp plans have been a disaster since forever. New CRO (another bring-on by the CMO) rules by fear and favorites, and the old CRO has been demoted so many times no one even knows what his role is anymore. -Management likes to promote the notion that TA is a "darling of Silicon Valley", when in reality they have a national reputation at this point for overly aggressive, heavy-handed selling . They'd prefer to risk losing the deal and trust of the client just to make numbers for a month or quarter than work on the client's timeline and possible gain a happy customer for years to come. -In a nutshell, overhiring, overspending, big egos and greed have brought down what was once an amazing, family-like atmosphere with the best of intentions to transform an antiquated industry. Do yourself a favor and find a company to work for that values longevity over quick riches, and can actually weather a down economy without gutting the staff and eliminating some truly loyal and hard-working individuals.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced, plenty of room and opportunity to grow. Very good starting pay and ability to earn bonuses. Many remote work options. Strong culture and supportive leadership, with fun company events (like the Christmas party) that help people feel connected, even for the many remote employees.

Cons

The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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