Avoid. - Anonymous employee Navan Employee Review

1.0
Apr 17, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food and travel stipend.

Cons

Inexperienced leadership running a mediocre product. Zero care or concern for the employee population (as evidenced by the recent poorly managed layoffs). Even their external statement demonstrated how little concern they had for employees, by stating they were cutting “non-essential” costs, meaning a quarter of the population was non-essential. Politics and favoritism created an unfortunate atmosphere of competitiveness in which hard-working individuals that took on a large scope/breadth of work were continuously passed over for recognition or promotions while individuals who were singled out as favorites with a lesser portfolio of work were promoted and pushed to the next level.. The competitive nature stemmed from the culture of fear. People would come to work, then be gone the next day. It was a revolving door of people coming in and being fired (not including the people laid off). At the highest level, TripActions’ leadership lacked any appreciation or care for their employees.

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Navan Response
6y
Thank you for the candid feedback. This was definitely hard to read as I truly believe that our people serve as the foundation for our success. While we did note that we cut “non-essential costs,” that was regarding costs cut prior to our layoffs associated with advertising and recruiting. Having to go through a reduction in force was not an easy decision and I know it’s impacted the lives of many great people who positively impacted our company, culture and product -- and who we’d love to work with again in the future when business travel resumes. We’re continuing to enhance our people and manager development programs to enable our employees to do their best work while growing their careers at TripActions. Our People Success Business Partners have also been partnering closely with our leaders to look at how we are promoting employees and ensuring we’re using a data-driven and equitable approach. That said, please know that my team and I are available at any time to talk through these concerns and find ways to continue to improve.

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Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

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Pros

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Cons

The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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