Good company, overworked team - Customer Support Specialist Navan Employee Review

3.0
Mar 10, 2018
Recommend
CEO approval
Business outlook

Pros

Great platform that is getting better (weekly!) A truly innovative company that has the potential to shake up the market in a big way CEO and CTO are smart, effective and approachable Competitive pay and nice perks Mostly friendly environment Typical Start up amenities like a fully stocked fridge and catered lunches

Cons

Company culture needs some work. As it is you are looked down on for taking breaks or a lunch. Employee stress is swept under the rug Palo Alto location is difficult to drive to. Traffic in the area is awful and parking is a challenge. Typical growing pains of a startup that is expanding rapidly.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced, plenty of room and opportunity to grow. Very good starting pay and ability to earn bonuses. Many remote work options. Strong culture and supportive leadership, with fun company events (like the Christmas party) that help people feel connected, even for the many remote employees.

Cons

The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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