Pros
When I started in March of 2023 it was a great place to work. 15% commission pay, 2 weeks vacation, 3-4 good leads per day provided by the company, company car, things were great. Throughout the summer and fall turnover started to skyrocket across the company, reaching well over 50% in both the sales and service side of the company in the fall. Work life balance was pretty decent if you could manage your time appropriately. I was often able to run back home for lunch and complete all my sales calls before heading back out to afternoon leads.
Cons
I have a pretty negative opinion here and I’ll try my best to just focus on the facts: They changed the compensation plan, only offering 15% on general pest services and lawns, which are a small percentage of the business. Termite and rodent commissions dropped to 10% and tents to 7.5%. This amounted to a 33% pay cut for my sales. They promised we’d make the same money next year because they were raising prices. Prices were already significantly higher than the competition and increasing them more was only going to make selling a service provided by a novice technician more difficult. I did not buy this and left at the end of 2023. Conversations with several current employees in the summer/fall of 2024 has revealed a significant cut it leads and income for the entire sales team and continued high turnover across the board. They also would routinely send me 30-45 minutes away for leads while simultaneously giving leads on the street where I lived to other reps who lived over an hour away. This was coupled with increased dissatisfaction by the technicians because instead of getting a 5% cut after closing of any lead they sent to sales it went down to a flat $5/lead they provided. Culture is cult-like and the sales manager Zach often flat out lies to the entire team and then backpedals and makes excuses instead of just owning it. Couple this with his near constant evangelizing of liberal spiritual values and often condescending manner while often chastising people in open meetings in front of the whole team. Owner Luke is pretty much absentee from what I understand at this point and has handed control over to underqualified and inexperienced management. The business services St Lucie through Miami and the main office is in Tallahassee. This creates lots of logistical challenges as the office staff have limited local knowledge to properly assign leads and services. Technicians also received production bonuses for performing a set dollar value of services. Often times when they got close to meeting or exceeding these goals they were assigned re-services to fix other techs mistakes which did not count to their production totals.