Worked at an agency...quality of job totally depends on the agent running it! - Customer Service Representative Nationwide Employee Review

3.0
Jan 8, 2011
Recommend
CEO approval
Business outlook

Pros

I worked for a great agent, so working for Nationwide was a great experience for me.

Cons

If the Nationwide agent you work for isn't a great boss, you're in trouble. There's not really anyone to turn to higher up than them.

Explore other reviews about Nationwide

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

We can wfh 3 days a week

Cons

Upper management likes to make organization changes frequency

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Culture is great, it feels like working with family. I have a good work life balance.

Cons

The pay could be a lot better as the world gets more expensive our pay should reflect that.

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