Horrible place to work. - Member Care Representative Nationwide Employee Review

1.0
Mar 31, 2014
Recommend
CEO approval
Business outlook

Pros

Unfortunately, none. There are a lot of "Fake" pros: a free parking garage (that is located almost three blocks away) a cafeteria (that serves $5 sandwiches) a gym (that is hidden away in a completely different building)

Cons

There is zero opportunity for personal or professional growth. The attendance standard is very difficult to adhere to, to the point where employees show up to work incredibly sick in order to avoid getting an occurrence. The pay is not competitive with the industry standard, or even similar jobs in the Des Moines area. Work/life balance is almost non-existent as it is close to impossible to get two days off in a row, and your days off are most likely going to be during the week when the rest of your family/friends are at work. They try to force company cultures and values, without realizing that if you are trying to create a diverse company culture, just hire diversity, don't try to force it. The supporting departments rarely do their jobs, so you frequently deal with irate customers.

Explore other reviews about Nationwide

5.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

Room for advancement outside CRE, great culture overall the work life balance is great. Pay and benefits are competitive. Nationwide as a whole has a fantastic Culture, however not all departments are equal.

Cons

its hard to write out cons, overall I really enjoyed my time at nationwide. However the department I was in was ran was ran by a clique IE high school drama and gags. if your in, your in.

4.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

-For the most part, the people you work with are good people. Made real lifelong friends and mentors. -As with all large companies, there are plenty of opportunities to advance and/or move around if something isn't a good fit. -One of the rare places still offering a pention

Cons

-Office politics promote plenty of people who don't deserve it and the teams happiness is highly dependent upon who you end up reporting to -WAY too much false urgency created by bad leaders -Big company means slow moving in all the stuff you want to go fast. Often times too many cooks in the kitchen

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