Great company, but CSR role can be challenging - Customer Service Representative Nationwide Employee Review

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5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

We can wfh 3 days a week

Cons

Upper management likes to make organization changes frequency

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

People are amazing and want to do good work. Very future focused company trying to help employees figure out what AI looks like and how we might weave that into our work..

Cons

Marketing systems and thinking is a little antiquated. There are some basic go to marketing functions that you just cannot do due to technological constraints.

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