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Nationwide

Nationwide reviews

Starts out great! - Customer Service Representative Nationwide Employee Review

3.0

Jul 13, 2011

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Above average salary. They pay for you to become a licensed Agent in your state. Flexible hours, room for promotions.

Cons

Numbers driven, all about quality scores and average handle time. They focus too much on this. If you dont meet 80% quality, your fired.

Explore other reviews about Nationwide

5.0

Mar 9, 2026

Technical consultant

Recommend

CEO approval

Business outlook

Pros

We can wfh 3 days a week

Cons

Upper management likes to make organization changes frequency

4.0

Jun 27, 2026

Sales associate

Recommend

CEO approval

Business outlook

Pros

Culture is great, it feels like working with family. I have a good work life balance.

Cons

The pay could be a lot better as the world gets more expensive our pay should reflect that.

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