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National Merchants Association

Is this your company?

Not what it seems. - Anonymous employee National Merchants Association Employee Review

1.0
Feb 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Company: National Merchants Association middle-mans credit card transactions for a shady underground network of online sugar pill sellers. They experienced a boom of growth from this niche market in early 2015 and, in two years, grew from ~15 to ~200 employees. They are now trying to figure out how to turn a massive pile of money into a "real" Merchant Services company before the High Risk Nutra gold mine dries up. Pros: 1. Free coffee robot. 2. They will hire anyone. 3. The office is clean and modern. 4. 84% of the employees are genuinely awesome people.

Cons

The owners are inexperienced. There is little to no structure as far as processes and procedures. The executives have large egos and perpetuate a divide between themselves and the lower employees. The long-term goals and projections of the company are wildly over-optimistic. Major Cons: 1. No job security. Almost 50% of the employees hired in 2016 were gone at the end of 2016. 2. Poor leadership. There is a general lack of direction, training, and overall mentor-ship. 3. Poor Pay. Low pay in the majority of positions below Executive level. Pay scales are not based on any research or industry trends, they are set at the whim of an Executive. 4. The "Throw at wall, see what sticks" strategy. They put little to no research or preparation into many of their initiatives. Often the solution to their problems is to throw more money at them. Minor Cons: 1. "Open, collaborative office" = Tiny, wall-less cubicles and non-stop interruptions. 2. 30 parking spots.. 200 employees. 3. Steep learning curve of niche industry information you will never use again. I would strongly recommend not working here unless.. - You currently have no job, no prospects, and desperately need income. - You work in fast food, retail, or other low paying no-future job. Do not UNDER ANY CIRCUMSTANCE leave a stable job to come here in search of a better opportunity.

Explore other reviews about National Merchants Association

5.0
Mar 9, 2023
Recommend
CEO approval
Business outlook

Pros

Management is super friendly and every single person within the company cares for each other and helping the company succeed.

Cons

There’s not a single con working here

3.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Fun coworkers, interesting industry, managers ok.

Cons

Not many raises or internal promotions.

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