Poor claims management - Claims National Interstate Employee Review

Senior claims management did not like anyone with the experience, or knowledge, who was capable of providing contrary opinions. Management targeted these capable supervisors and technicians over the last few years and forced them out. No one over the age of 60 remains. Management has surrounded themselves with yes-men (unskilled supervisors & techs). These employees are unable to identify many of the poor decisions management makes. Technicians continue to make the same mistakes because there supervisors lack the proper experience.