Joined at startup - Marketing Manager/Social Media Manager Napo Employee Review

Some like-minded, passionate and committed coworkers who genuinely care about the mission. Pay is decent, but you’re effectively stuck with very minor increments over time and burning out. Flexibility is currently good, although it often feels like it could be revoked at any moment.

The hours are brutal and there is an expectation to overwork yourself. An inner circle and favoritism seem quite common. Those closer to leadership tend to get the better opportunities to grow, attend awards or events, receive exceptions, or see meaningful pay rises. Before feedback or review sessions there can be pressure to “play nice” by managers, which renders all feedback channels pointless. No such thing as psychological safety. Constant Slack updates. Frankly, many of them feel unnecessary or unprofessional. It would help if people were trusted to just do their jobs instead of the constant management hype or trying to create a vibe. Some departments are a complete mess structurally. Coordination and clarity are lacking. There’s little sense of long-term stability. Don’t fall for the glossy external image without asking deeper questions. It's a failing business sadly.

Working at Napo has been one of the most rewarding experiences of my career so far. I’ve had the opportunity to grow in ways I never expected. From day one, I’ve felt supported, trusted, and encouraged to take on new challenges. The culture here is something really special. Everyone is not only incredibly friendly, but also genuinely aligned with the company’s mission. It creates an environment where collaboration between teams feels easy and where people are really rooting for each other to succeed. Leadership is approachable and truly cares about both your personal and professional development, people here are always open to new ideas and feedback. I feel lucky to be part of a workplace where people actually care — about the work, about each other, pets and about making a difference.

Warning....joining Napo may cause sudden and uncontrollable urges to get a pet