Management level and HR do not care about employee well being - Product Management NalaGenetics Employee Review

1. Management level are not capable or leading employees and directing companies towards a clear goal. CEO is too inexperienced to hold the position, and never in her life worked as an employee prior to this position. Her only working experience is as an intern, and has zero knowledge and charisma to properly lead employees. Tends to blame and point fingers to other teams for the lack and failures of the team that she leads (Business Dev). Shallow knowledge of products, yet still demands unfeasible results and impossible deadlines without proper context. Never as much as say hello to others in the office and always cooped up in her private working space, making us feel like strangers in our very own working space. Generally toxic behavior and upbringing. COO is very cooperative, but is a yes-man to the CEO. Any decisions are made by CEO, and COO will justify the decision towards the employee. Any sympathy she gives toward employees seems sincere and genuine, but not backed up by actions, likely constrained by CEO. I personally know many employees and former employees who left/considering to leave due to CEO's toxic traits. 2. Directions of the company is very unclear. Product development timeline changes every week due to Management's erratic and volatile decision that can change in days, resulting in extreme product roadmap pivots and unachieved goals due to numerous detours. In the end team members will get the blame for not achieving goals. 3. Imbalanced employee composition. Teams that are responsible to develop products are constantly reduced, resulting in team members holding 2-3 people's worth of task, and often across divisions to offset the fact that almost all teams do not have sufficient employees. At the same time, HR and Management constantly expand and hires Business Devs, with no improvement in sales. The only thing they contribute is the number of leads and potential buyers, but no new clients and additional incoming source of revenue. BS team are also notorious for being hard to work with. Always demand for help to other teams (Product, Field Application, Ops), blames them for not completing BD's jobdesc, uses too much work as excuse but with no apparent result. Always look the busiest, but yield the lowest result. And too many unpaid interns in the company. 4. Benefits are awful. Bonus was promised, but delayed in being given out. HR and CEO did not specify for how long. Salary increment was promised after year-end review, but HR sent out a clarifying letter saying there are no salary increments this year. In previous year, Outstanding Performance was compensated with a raise that equals to the inflation, which should be the baseline. Very stingy, yet goes on hiring spree for BD members. Companies never provide teambuilding events or activities (aside from the BD team) if the Singapore team is not involved. Any activities in Indonesia office (potlucks, gift exchange, sports) are all funded by our own employees. HR never cares about Indonesia team. I personally feel very stunted in this company. Ideal career path that I had planned is ruined as they promised career progression but never given out even after achieving goals and beyond. If anything, my portfolio looks worse now compared to before working here, as during my time here there are no progression in career path and job title. The only difference is now I am working 3x as much as back then. Summary : Management and HR is very apathetic and uninterested in the employee's growth and well-being. Mainly due to the fact that CEO's lack of working experience and substandard knowledge in running companies. Individuals that are taken care of are the ones catering to the CEO (HR lead, BD team, COO to an extent).