Failure to Communicate - Senior Quality Specialist NSF Employee Review

Upper management has gone through a complete turnover in the past few years. Since then they have shifted their focus to run the company with a new mindset of profit above all. Which can be fine but they seem to focused on short term goals with little long term planning. The idea of project management and change control seem foreign to them. The biggest failing is in their ability to communicate. In my last year and a half there I received little to no direction from anyone above my boss. No directions from the quality director on how to manage Quality in the company and little to no interaction from the VP except a quarterly newsletter. Other departments had regular town halls and meetings. And then the upper management has been so bad at communicating what is going on to everyone else it’s become a joke within the rest of the company. They have started to get a little better at the local level but overall it’s pretty bad. There is also little opportunity for growth for senior members. In my last years there, when it came to set personal goals I was basically instructed to just try and figure something out to work on. Upper management couldn’t give a clear picture on what skills would be needed going forward. I was able to earn a decent amount there but many others are probably under paid. I had no opportunity for advancement though unless my boss was going to retire. The only time I did put in for a senior role I was immediately rejected in favor of an outside hire that the VP previously knew. I may not have been the perfect fit but would have liked a chance. The company continues to change policy at a detriment to workers. At the beginning of this year they increased required time in office at the same time as moving personnel around and requiring shared office spaces. If there isn’t room for people, then why force them in more? When asked if they can assure no additional changes, the CEO only replied with a statement about death and taxes.