Been with company over 10 years, watched it go downhill in recent years. - Customer Service NSF Employee Review

2.0
Dec 25, 2014
Recommend
CEO approval
Business outlook

Pros

Flexible hours, great PTO time off, great coworkers. Nice building and cafeteria.

Cons

Work load, 50 to 60 plus hour work weeks with no compensation, management is a joke, HR is not there for employees and issues that are brought up usually result in reprimand to the employee. Upper Management work from home on full time basis and are usually impossible to reach. Training is a joke and non existent, management likes to use scare tactics.

Explore other reviews about NSF

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

I get my own office, the people are great.

Cons

I have no cons about this job.

3.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Work is interesting, people are great except for senior leadership. Work can be monotonous but there is opportunity for some cross training which helps; middle management is great for the most part

Cons

Pay is below average for industry and there is a huge range in pay for people doing the exact same work; promotions are difficult to receive - we shouldn't have to interview for promotions. Employees should have the opportunity to be promoted just based off merit and experience; "hybrid" work model forced upon employees when jobs can be done remotely; lack of care for employees from senior leadership

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