Great place to work - Customer Services NOCN Employee Review

Good holiday allowance and flexible hours Most people are friendly and helpful

Very limited career progression Communication between departments is poor Issues with bullying and colleagues disappearing suddenly

A very positive start to my employment with NOCN with a thorough induction and meet and greet of key staff. A very positive and friendly culture, one of shared values and respect... a real we are all in this together approach. The organisation keeps employees well informed through monthly meetings, it is particularly good that we know how the organisation is performing, both in terms of growth and financially. Personal and professional development is outstanding as there are plenty of chances to develop and complete new qualifications. My boss is really experienced, knows a lot more than me and is great when I need advice or support, I have the utmost respect for him and his position, and he has earned that. The CEO has real vision and direction in terms of where the company is going. The company is a non profit organisation. Staff bonus following good performance as a group. Working from home and on the road mix. Trusted and left alone to do your job. Top to bottom the best place I have worked in 40 years of employment, well deserving of the Sunday Times Best Places to work award they received.

Sometimes it is hard to know who to contact about what.. a staff directory would be great.. divided by team... it may exist but I don't want to keep bothering my line manager with trivialities, although he would be more than happy to help. The group ideally needs one platform for all things, there are many platforms for centres and staff to get used to, I know they are working on this.