Worst company to work with in 10years - Customer Service Representative NEXT Employee Review

1.0
Aug 18, 2025
Recommend
CEO approval
Business outlook

Pros

Nothing Honestly, the only “pro” is that you get a paycheck at the end of the month.

Cons

• Pay is terrible. We’re on minimum wage, and even the cleaners are paid 5 pence more than us. • Breaks and lunches are run like the military – strict, timed, and not at all humane. • Zero care for employees’ mental health. If you’re struggling, management just tells you to “deal with it.” • If you try to go the extra mile or help the company, you get punished instead of appreciated. They truly don’t care about you. • Forced overtime isn’t explained properly, and when it happens you basically have no choice. You even have to fight for your own holidays. • They expect you to work at lightning speed, but their outdated and slow system makes it impossible

Explore other reviews about NEXT

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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