Review - Customer Service NEXT Employee Review

2.0
Dec 13, 2025
Recommend
CEO approval
Business outlook

Pros

While I appreciate the opportunities I’ve had, I have found that at times management can be strict, and there seems to be limited consideration for employees’ work-life balance. I also feel that more structured training or shadowing could be beneficial. On a positive note, a few colleagues were friendly, and I enjoyed occasional chats with them. I’m naturally a bubbly and sociable person, so I value a workplace where there’s some camaraderie alongside professional focus.

Cons

On the downside, I did experience some challenging interactions with certain colleagues, which at times felt isolating, though I don’t wish to single anyone out. I also noticed that occasionally employees are asked to work independently in departments before receiving sufficient training or guidance, which can make the role more difficult to manage

Explore other reviews about NEXT

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Money is super good always

Cons

This does not let me do less than 5 words

5.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and role

Cons

Hours can be a little long

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