Mixed experience - Anonymous employee NDY Employee Review

Work goes by slow bc everything is done by hand but friendly environment!

Did not have a set schedule

There have certainly been good moments here, and I’ve had the privilege of working with some truly great colleagues.

Very little investment (actually none) is made in the London team when it comes to development and support. Even basic CPD requests were a struggle, yet the company seems willing to spend big to fly people in from NZ or AUS for temporary help when things go wrong. It’s hard not to feel like the local team is overlooked. There’s a strong sense that keeping clients happy comes above all else, even if that leads to burnout. When complaints come in from clients, the default response is often to point fingers rather than ask the team what actually happened. It feels like there’s more interest in assigning blame than in understanding and fixing the real issues, which only adds more pressure to an already stretched team.