Incredibly Disappointing - Anonymous employee NCARB Employee Review

2.0
Apr 11, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Standard 401(k) 3% match and PTO. Decent Healthcare. Nice office space - next to the metro.

Cons

First, I would like to mention that previous (be sure to sort by "most recent") reviews containing 4-5 stars were submitted by request from top senior leadership due to high turnover and previous poor reviews. They do not reflect true accuracy due to the pressure to submit. Second, high turnover at NCARB is the result of poor management across several support departments. The Customer Support department lacks strong knowledgeable leadership skills and therefore use micromanagement tactics to compensate for their inability to make effective decisions for the best of the business and their employees. There is very little to no room for growth. The Information Systems department has very highly skilled and resourceful team members, however top senior leadership has continually demonstrated a pattern in which they sacrifice high-achieving team members through burnout, in favor of keeping low-achieving and poor performers on the team. The Human Resources department is repeatedly unprepared and disorganized. This is evident by their constant need for reminders of standard protocol tasks by members of the team and lack of basic knowledge surrounding employee demographics. Although some employees may hold a leadership title (ex. Manager, AVP) at NCARB, most of their voices will go unheard or at least not factor into any important decision making (this does not apply to all departments). The titles are all smoke and mirrors. Lastly, NCARB's slogan is "Let's Go Further" ....that couldn't be further (no pun intended) from the truth. They have an outdated culture, toxic workplace dynamic, lack emotional intelligence, money hungry, and as HR said it best, a "top-down" and "undemocratic" leadership structure. This is not an organization that upholds their slogan or values.

Explore other reviews about NCARB

5.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

Hybrid work and Interesting mission

Cons

clear Communication could be challenging at times

2.0
Jun 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good certification program for architects

Cons

NCARB Certification Reactivation: OK to pay the $305 reactivation fee, but forcing to pay who knows how many past years' fees for the inactive time? That's EXTORSION!!! NCARB forces architects to stay and pay the already pricey $293 annual renewal fee (starting August 1, 2025). The engineers' counterpart, NCEES, does not even charge a penny to maintain certifications. Engineers don't need to renew, since there are not renewals nor renewal fees! Instead, NCEES only charges when engineers transmit their records to other licensing boards, and those fees are quite reasonable.

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